App Support
For generations, purchases, feedback, or technical issues, email scriptureapp@outlook.com.
Privacy & Deletion
For access or deletion requests, email scriptureapp@outlook.com with “AI Dance Privacy Request.”
Report Misuse
To report unauthorized use of your likeness or other abuse, email scriptureapp@outlook.com with “AI Dance Abuse Report.”
Apple Billing
For Apple-managed refund requests, visit Report a Problem.
Frequently Asked Questions
How do I create a dance video?
Choose a clear portrait photo, select a dance template or supported short dance-reference video, review the generation settings, and tap Generate. Keep the App available while the task starts. Generation time and results vary.
What makes a good portrait photo?
Use a clear, well-lit image where the face and body are visible and not heavily covered. Avoid blurry, very dark, unsafe, or highly obstructed images. Only use media you own or have permission to use.
Why did a generation fail or look different from my photo?
AI results can vary due to pose, framing, image quality, motion complexity, service availability, or safety checks. Try another clear portrait or a different template. If a failed task shows a retry or change-photo option, use that control.
How do I restore a purchase?
Open AI Dance and use Restore Subscription or Restore Purchases on the paywall or settings screen. Confirm that your device is signed in to the same Apple Account used for the original purchase.
How do I manage or cancel a subscription?
On iPhone or iPad, open Settings, tap your name, then tap Subscriptions. Select AI Dance to view, change, or cancel the subscription. Deleting the App does not cancel an active subscription.
How do I request a refund?
Purchases are processed by Apple. Visit reportaproblem.apple.com, sign in with the Apple Account used for the purchase, and follow Apple’s instructions. Apple decides refund eligibility under its policies.
How do I change photo, camera, or notification permissions?
Open iOS Settings > Apps > AI Dance and change the permissions shown for the App. On older iOS versions, find AI Dance directly in Settings. Notification controls are also available in Settings > Notifications.
How do I delete my information?
Delete creations or saved media using available App and device controls. Deleting the App generally removes its local container, while offloading may preserve documents and data. For cloud-stored information we control, email the Privacy & Deletion address above. Deleting the App does not cancel subscriptions or delete exported files and Apple transaction records.
Someone used my image without permission. What should I do?
Email us using the Report Misuse option above. Include your name, a description of the issue, where you saw the content, links or screenshots if available, and a statement that you are the person shown or are authorized to act for them. Do not send identity documents unless we specifically request a secure verification step.
When You Contact Us
For technical issues, include your device model, iOS version, AI Dance version, the approximate time the problem occurred, what you expected, what happened, and a screenshot if appropriate. If the App displays a task or error identifier, include it. Do not send passwords, full payment-card information, or unrelated sensitive data.
We aim to respond within a reasonable time. Safety, privacy, and unauthorized-likeness reports may require additional verification before we can disclose information or take action.